Frequently Asked Questions

I am new to downloading music, will this be very complicated?

BalloonMan Records has made it really easy to download from our site. If you ever get stuck, or need help, just send us an email with your question, and a friendly support person will show you what you need to do next.

So, how does it all work?

Simply select the album you wish to buy, create an account and you will instantly be taken to your own web space. From here you can pay securely online and then you will have your album ready for downloading.

Do I need a high speed connection, DSL or cable connection?

No not really but we do specify that the faster your connection the faster your downloads will be.

How long will I have to wait to gain access to your website?

We provide instant access! After you join, your email-address will be instantly added to our database. You will then get an email confirming your membership.

What if I encounter problems during my download?

Don't worry we have a special area for you to contact us if anything should go wrong. Plus you can always just drop us an email.